KISS918 RESPONSIBLE GAMING
Gambling involves financial risk. Outcomes are uncertain, and there is no strategy, bonus or game feature that guarantees a profit.
Responsible gaming means understanding those risks, recognising when gambling is affecting your wellbeing and knowing how to stop or seek support.
This Kiss918 guide provides practical information about setting boundaries, recognising warning signs, taking a break and accessing independent gambling support.
These six principles can help reduce gambling-related harm.
Do not use money intended for rent, food, bills, healthcare, education, savings or debt repayments.
If gambling creates pressure on essential expenses, the appropriate step is to stop rather than find more funds.
A losing session does not make a future win more likely.
Increasing deposits or stakes to recover earlier losses can lead to further financial harm.
Decide how much money you can afford to lose without affecting essential needs.
If you have already exceeded that amount, stop. Do not raise the boundary to accommodate previous losses.
Decide how much time you are willing to spend before starting.
Take regular breaks and avoid gambling when tired, distressed or distracted.
Casino games are not reliable ways to earn money or solve financial problems.
A previous win does not guarantee another, and advertised RTP figures do not predict the outcome of an individual session.
If you repeatedly break your own boundaries, hide gambling activity or struggle to stop, consider taking a break and contacting an independent support service.
Gambling problems can develop gradually. The warning signs are not limited to losing large amounts of money.
Warning Sign: You repeatedly exceed the amount you originally intended to spend.
What to Do: Stop further deposits, review the financial impact and consider restricting access to gambling.
Warning Sign: You continue gambling primarily to recover money already lost.
What to Do: End the session. Do not make another deposit to recover an earlier loss.
Warning Sign: You use loans, credit, borrowed funds or money needed for essential expenses.
What to Do: Stop gambling and prioritise financial obligations. Consider seeking financial or counselling support.
Warning Sign: You conceal spending, account activity or gambling-related debt from people close to you.
What to Do: Consider speaking with someone you trust or an independent counsellor.
Warning Sign: Gambling interferes with work, studies, sleep, family commitments or relationships.
What to Do: Reduce access to gambling and seek help if the disruption continues.
Taking a break means choosing not to gamble. Self-exclusion is a stronger restriction intended to block access to specified gambling services for an agreed or regulated period.
Stop the current session, close the application and avoid further deposits.
Turn off promotional notifications where possible and remove shortcuts that encourage repeated access.
Contact the verified provider responsible for your Game ID and request the available account restrictions, such as a temporary suspension or permanent closure.
Ask for written confirmation of what has been applied, when it begins and whether it prevents further deposits and gameplay.
Do not assume a request has taken effect until it has been confirmed.
Consider removing saved payment methods, restricting gambling-related transactions through your financial provider where supported, or seeking help managing finances.
Do not give another person unrestricted access to your banking credentials.
If taking a break is difficult, speak with a gambling-support professional rather than relying only on willpower or informal account controls.
Our Position: Stopping gambling is a reasonable decision at any point. You do not need to reach a particular loss amount before seeking help.
You can seek support for yourself or someone you are concerned about. You do not need a Kiss918 account or Game ID to contact these organisations.
Provides mental health support information and access to psychological therapy services.
Provides confidential emotional support for individuals experiencing distress.
International Support
A free online service providing advice and emotional support to people affected by problem gambling.
Website: https://gamblingtherapy.org/
Befrienders is a general emotional-support service rather than a dedicated gambling-treatment programme.
If you or someone else is in immediate danger, contact your local emergency services or visit the nearest emergency department.
Our Recommendation: Use independent gambling-support services for gambling-related harm. A gaming account agent should not replace trained counselling or healthcare support.
